
7
16. From the main menu bar, select File > Submit Changes to submit the changes to the Tenor SSG.
Recording an IVR Prompt
To use the Quintum Interactive Voice Response (IVR), you must record a prompt and upload via FTP to
the gateway.
To record a custom prompt
1. Click Windows Start.
2. Navigate to All Programs > Accessories > Entertainment.
3. Click Sound Recorder.
4. Press the record button.
5. When finished, press the stop button.
6. Click File > Save As.
7. In the file name box, enter dtprompt.wav.
8. Beside Format click Change.
9. Under format choose CCITT u-Law.
10. Under Attributes choose 8.000 kHz, 8 Bit, Mono.
11. Click OK in the sound selection dialog.
12. Click Save.
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